Please be assured we are working to get your order dispatched as quickly as possible. All our products and made and baked fresh to order, so it does take some time from ordering to receiving your goods.
Orders placed on Tuesday, Wednesday and Thursday are usually delivered the following Wednesday.
Orders placed on Friday, Saturday, Sunday and Monday (up to 8pm) are usually delivered the following Thursday.
When a week has a Bank Holiday Monday, the above are usually delivered the following Thursday and Friday respectively.
PLEASE NOTE: This schedule is subject to change, depending on how busy we are.
Our couriers will always try and leave your parcel somewhere safe wherever possible, you do not need to be at home to receive your parcel if you have somewhere safe for the driver to leave it.
Unfortunately we are unable to deliver to Isle of Wight, Isle of Man, Channel Islands, Northern Ireland, Scottish Highlands and Islands etc. Due to the ongoing Covid-19 pandemic, our usual courier services are not reliable enough for us to be able to offer this service at the moment. We apologise for any inconvenience.
All Voakes Free From products can be frozen. We recommend freezing on receipt if intended for later consumption.